(Cancellation & Refund Policy)
Last updated on April 15th 2024
Kashi Darpan believes in helping its customers as far as possible and has therefore a liberal cancellation policy Under this policy
Cancellations will be considered only if the request is made immediately after placing the order However the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them
Kashi Darpan does not accept cancellation requests for perishable items like eatables etc However refund replacement can be made if the customer establishes that the quality of product delivered is not good
In case of receipt of damaged or defective items please report the same to our Customer Service team The request will however be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product The Customer Service Team after looking into you complaint will take an appropriate decision
In case of complaints regarding products that come with a warranty from manufacturers please refer the issue to them
In case of any Refunds approved by the Kashi Darpan it ll take 2-4 days for the refund to be processed to the end custom
(Disclaimer) The above content is created at MUKESH NISHAD sole discretion shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant s non-adherence to it